Vendor Risk Questionnaire by Qeluntra

Supplier quality questionnaire

Questions about how a supplier controls quality, handles defects and complaints, and traces what it delivers.

9 questions. Each shows the answer you need, why you ask and which kinds of supplier it's for.

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1. Quality (9)

  1. Which quality management certifications do you hold (for example ISO 9001)?Document requestedWhy we ask: Independent evidence of a quality system. · Sent to: all supplier types
  2. What was your defect rate for the last 12 months (parts per million)?NumberWhy we ask: A direct measure of quality performance. · Sent to: Raw materials, Components and parts
  3. What was your on-time delivery rate for the last 12 months?NumberWhy we ask: Reliability of delivery matters as much as price. · Sent to: all supplier types
  4. How do you handle non-conforming products or services and corrective actions?TextWhy we ask: Shows how problems get fixed and prevented. · Sent to: all supplier types
  5. Can you provide certificates of conformity or material test reports with each shipment?Yes / NoWhy we ask: Traceable proof that what arrives meets the specification. · Sent to: Raw materials, Components and parts
  6. Do you have batch or lot traceability back to raw materials?Yes / NoWhy we ask: Needed to contain a defect or recall quickly. · Sent to: Raw materials, Components and parts
  7. How do you measure and report service quality to clients?TextWhy we ask: Agreed measures make service levels enforceable. · Sent to: Professional services
  8. Have you had any product recalls or major customer complaints in the last 3 years?Yes / NoWhy we ask: Past incidents indicate process weaknesses. · Sent to: all supplier types
  9. Can you share references for comparable projects completed in the last 3 years?TextWhy we ask: Evidence you've delivered similar work. · Sent to: Construction and contracting

Track the answers, not just the questions

Once suppliers reply, Qeluntra keeps due-diligence evidence, remediation owners and deadlines in one place, linked to your contracts.

Track answers and evidence in Qeluntra, free How Qeluntra handles supplier risk

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This questionnaire is a starting point, not legal or compliance advice. Adapt it to your contracts, your sector and the laws that apply to you. Question bank last reviewed 2026-09-25.